[Aakash]

Hi Spiros,

I see that the shortcode has “fancy characters” for “double quotes” and square brackets.
Not sure if that is causing the issue.

Could you please try and share the following?
1) Copy and paste the example seen in “super rss reader – pro -> example”
2) Edit that example with your feed URL and see if it works.
3) A screenshot of the post editor where the shortcode is inserted
4) The page URL where the shortcode is inserted.

Thanks,
Aakash

[Aakash]

Hi,

When the feed item does not have any thumbnail, we can use that option to fetch the image directly from the page.

In your case, the feed item has the image, but not the page. Hence setting “Fetch thumbnail from page directly” to “no” worked.

Hope this helps!

Thanks,
Aakash

[Aakash]

Hi Vignesh,

The expectation with GIW plugin is that, post content must not be edited from the editor.

The plugin sets the post content as is.

Even blocks are represented as normal HTML. You can learn about it here – https://developer.wordpress.org/block-editor/getting-started/fundamentals/markup-representation-block/

So if you follow the same block syntax in your markdown file, you will get the blocks in block editor.

Thanks,
Aakash

[Aakash]

Excellent! Curious to know how you are using the plugin. Feel free to share your website and Github repo too!

[Aakash]

Hi Peter,

I understand the requirement. But not all users would require that option.

My suggestion would be to use an external plugin to add “ids” to heading so you can link to those.

Add IDs to Header Tags

Suggested Google search – https://www.google.com/search?q=wordpress+add+id+to+heading

Hope this helps.

Thanks,
Aakash

[Aakash]

Hi Niels,

No worries, I can help you out.
Can you please share more details like a screenshot of the shortcode, page URL etc?

Also, is the announcement configured to display immediately? (announcement settings -> display tab)

Regarding the font size, the announcement message uses the same style as your theme. If you want very specific changes, you can use CSS. Share your page and let me know what to change, I’ll help you change if possible.

Thanks,
Aakash

[Aakash]

Hi Sayn,

Yes that is expected. The countdown timer is in a different column. So on small screens it switches back to a new line.

This is designed because, most users have long message hence it makes sense to put the timer on a new line. Otherwise it will look ugly.

If you want to show in same line, we can do it via CSS. Please share the page where the announcement is added, I’ll have a look and suggest the changes.

Thanks,
Aakash

[Aakash]

Hi Joe,

Under “content” tab, can you please set “Fetch thumbnail from page directly” to “no”?

The thubmnail works fine on my test site. There is no reason for it not work.
Can you please create a temporary admin account and share it’s credentials in my contact form? – https://www.aakashweb.com/contact/. I’ll login and what is the issue.

Thanks,
Aakash

[Aakash]

Hi Joe,

I tried the same RSS feed and I can see the thumbnails on my site out of the box. Please see the image below.

Plase check if you have enabled “show thumbnail if present” under the “general” tab.

Thanks,
Aakash

[Aakash]

Hi Deji,

My guess is that, the scripts which are needed to display the embed are not loaded.

Shortcoder does not know anything about the code inserted by the user.

I would suggest, paste the tiktok embed code direclty on the post and see if it works. If it does not work directly, then it will not work with shortcoder too.

May be some other plugin got updated which stopped inserting tiktok embed script.

Thanks,
Aakash

[Aakash]

Hi Leon,

Sure I can help you with the issue.
Can you please help collect the error log lines like in the article? – https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

In previous case, there was a problematic plugin which caused the failure. Disabling that solved the problem. You can also try disabling odd plugins one by one to find out the root cause.

Let me know further on this to resolve this issue.

Thanks,
Aakash

[Aakash]

Hi,

Let me check this and get back to you. Please give me time till this weekend.

My initial guess is that some user role is invalid for which Shortcoder is unable to add permission.

Thanks,
Aakash

[Aakash]

Hi Peter,

GIW uses parsedown extra extension.

To add id and class attribute, you need to use {#myid} for id and {.my class} at the end of the sentence.

Example,

## Heading 2 {#myheading2}

Thanks,
Aakash

[Aakash]

Hi Sayn,

Yes you can add multiple messages with horizontal ticker manually.

All you need to do is, type your messages in one line. Separate the messages with a big space or hyphen ( or custom image). This way you can have multiple messages.

The dedicated multiple messages button is for the slider.

Thanks,
Aakash

[Aakash]

Hi Spiros,

The shortcode should work as expected.
When you say HTML block I’m not sure which one in specific. Please share screenshot if possible.

I would suggest using the “shortcode” block instead.

Note: If any other shortcode can work, then the shortcode from SRR plugin will also work. Please try if other shortcodes are also working in whichever place you are trying to display the reader. Feel free to share more details for quick resolution.

Thanks,
Aakash

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