[Aakash]

Hi Sayn,

You can paste the error here as a reply.

Since there are no known such critical failure, it could be some plugin conflict.

I’ll look at the errors and get back to you.

Thanks,
Aakash

[Aakash]

Hi Eugene,

Thanks for using Announcer plugin.
Can you please use the CSS below to reorder?

.ancr-countdown-wrap {
    order: -1;
}

Thanks,
Aakash

[Aakash]

Hi Rain,

There will be a “save button” at the bottom of the form when editing the UFW widget box.

May be some other plugin broke/hid it.

Can you please share a full screenshot?
Please upload it on https://imgur.com/ and share the link here.

Thanks,
Aakash

[Aakash]

Hi Sayn,

Could you please let me if it is free/PRO?

If you are trying to activate PRO version, please ensure free version is deactivated.

Installation

Can you also please paste any error logs as seen in debug.log?

Debugging in WordPress

Thanks,
Aakash

[Aakash]

Hi Ruben,

Sorry for the late reply.

I see there is a container wrapped around the block. Is that expected? Can you please place the shortcode outside the container?

Please see the image below.

Thanks,
Aakash

[Aakash]

Hi Ruben,

Can you please share the page URl where that is seen?

Since shortcoder replaces the shortcode with the HTML content, the issue will happen even when you use HTML content directly instead of the shortcode.

I’ll try to look at your site’s layout and point out the reason.

Thanks,
Aakash

[Aakash]

Hi Stephen,

Sorry for the late reply.

I see that you have mentioned the plugin stopped working.

Can you please share details on the issue?
Please let me know if you are trying to activate the license on a new website using the existing key.

Thanks,
Aakash

[Aakash]

Hi Anna,

Extremely sorry for the late reply.
I have removed the association of your website with the license key. You can now activate the key on your new website.

Please let me know if you have any more questions or concerns.

Thanks,
Aakash

[Aakash]

Hi Karling,

Thanks for using Announcer plugin. I guess you are using the PRO version of the plugin.

To achieve this, you can use the below rule and set it’s value to 2.

Visitor conditions

Hope this helps 🙂

Thnaks,
Aakash

[Aakash]

Hi Jacques,

Thanks for using UFW plugin. I see that you have set the widget box width to 1000px and height to 863px.

I guess you figured out the configuration. Please let me know if you have further queries.

Thanks,
Aakash

[Aakash]

Hi Anna,

Can you please share the order ID for which the registration is made? I’ll manually deactivate the existing site.

Thanks,
Aakash

[Aakash]

Hi Ruben,

Thanks for using Shortcoder. It could be that the theme is overriding the background color on the page wherever the shortcode is inserted.

Since shortcoder does not manipulate the content, there is no way shortcoder can strip off the styles. If background color is the only style which is not working then it is definitely a theme styling/overiding issue. You can confirm this by adding other styles like font color, size etc.

If theme is overriding the style, then you need to inspect the style or check with the theme/plugin author and see how to reduce the specificity of the CSS style.

Hope this helps.

Thanks,
Aakash

[Aakash]

Hi Ryan,

It might be that the WP Rocket is showing you old cached page when the plugin is enabled.

Please clear the WP Rocket cache and check it out.

Announcer works in a very simple way. So when WP rocket caches the page, it should contain the announcer plugin working on it. This way the page will cache along with announcer.

If you notice the issue again, please see if you need to reconfigure WP Rocket settings. If issue persists, please send me the page URL where it is not seen.

Thanks,
Aakash

[Aakash]

Hi,

Thanks for using GIW. Is the new repo private? Can you please share the logs printed when you pull the changes manually?

Thanks,
Aakash

[Aakash]

Hi Ryan,

1) Have you reviewed the settings configured under the “Display” tab? Is it set to “immediate”?
2) Are there any rules configured under “location rules” tab?

On your website, I can see the announcement working nicely. Is there any other announcement? If yes, can you please share the announcement ID?

Thanks,
Aakash

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