[Aakash]

Hi Kamal,

I verified this case. It is nothing but the above page has 0 likes. Looks like it is fluctuating a lot.

Like I have mentioned in email you can verify the count for yourself in the like I had shared. WP Socializer will reflect whatever count is displayed there after 30 mins.

Please do increase like count of the page like 5 or 6, confirm it is stable and see if the count is reflected.

Thanks,
Aakash

[Aakash]

Hi Jennifer,

This was indeed a bug when “terms of post” is selected.
I have made a temporary fix in your site.

I’ll make the official changes in the next version of the plugin.

So now on product pages it is working.

Coming back to product list page, there is a problem with the theme itself.
If you see this page – https://www.incandescentwaxmelts.com/product-category/scentsy-warmers/
You cannot see the “wordpress admin bar” (or) the old announcement bar plugin. It seems the theme is doing something wrong which makes others not display anything.

Please report to the theme author that wp_footer action is not called in product category pages.

Thanks,
Aakash

[Aakash]

Hi,

Can you please share the page URL ?

I can resolve it even quickly, if you can create a temporary admin user and share the username and password to my contact form below.

Contact

Thanks,
Aakash

[Aakash]

Hi Anders,

Thanks for using Super RSS Reader.
RSS feeds can be displayed as a static grid only or as a ticker. Both are separate display types. Currently we cannot mix both display grid layout with ticker/carousel.

Thanks,
Aakash

[Aakash]

Hi Karen,

Yes, the RSS feed of your website is empty.

https://validator.w3.org/feed/check.cgi?url=https%3A%2F%2Fkarensbellblog.com%2Ffeed%2F

Can you please check if you have any related plugins which is causing this issue ?

Thanks,
Aakash

[Aakash]

Hi Kamal,

Can you please create a dummy administrator account and share me the username and password ?

Please send it to my contact form.

Contact

You can also use plugins like controlled admin access if needed.

Thanks,
Aakash

[Aakash]

Hi Michelle,

Thanks for reporting. It looks like a bug. I’ll fix it in the next version which will be released this weekend.

Thanks,
Aakash

[Aakash]

Hi Markus,

Sorry for the late reply.

As I can understand it looks like you are pasting “PHP” code as shortcode content ?

In that case, please note that we can create shortodes only for HTML/CSS/JS.
Please do clarify on this.

Thanks,
Aakash

[Aakash]

Hi Kamal,

I can see that the page is liked 1 time.

From WP Socializer side, we cache the share count.
I think that is the reason why share count is still showing old count.

By default, the counts are cached for 1 day.
Lets check the count tomorrow morning.

If it is still not shown, then I need your help where you need to create a temporary administrator user and share the username and password via my contact form.

Contact

Thanks,
Aakash

[Aakash]

Hi Eric,

Thanks for using Super RSS Reader and sorry for the late reply.

1) Regarding the thumbnails not displayed – The plugin picks the thumbnail from the RSS feed if it has one in the order mentioned below.

FAQ

• From the feed item’s tag -> thumbnail URL.
• From the feed item’s tag -> URL.
• The first image from the feed item’s content.
• From the feed item’s tag if present.

Plugin does not know if the RSS feed is a local or external. It displays the thumbnail when it is found. Please do confirm if the RSS feed has thumbnails for the items. You can see if there is any .jpg, .png image for every feed item.

2) Regarding the issue with tab sleep and ticker not moving, I could not reproduce the issue. May be I didn’t understand the issue. So you have opened multiple tabs of super RSS reader ticker enabled page and when you switch tab the ticker is not moving ?

Super RSS Reader’s ticker does have the feature to pause ticking when the tab is not active. This is to save CPU cycles which is a common practice.

If the issue you have observed is something different, please do share more details on how to reproduce the issue I will see if it can be fixed.

Thanks,
Aakash

[Aakash]

Cheers !

[Aakash]

Hi Adam,

Extremely sorry for the late reply. I saw your post but missed to reply.

If you have only one multiline parameter then you can use “enclosed content” parameter.

So what you can do is, insert the parameter $$enclosed_content$$ in shortcode content. Now while using the shortcode you can do like below,

[sc name="my_shortcode"]
<ul>
<li>Multiple</li>
<li>Lines</li>
</ul>
[/sc]

Note that here the parameter is not passed via attributes instead within [sc][/sc]

Thanks
Aakash

[Aakash]

Hi Kamal,

Looks like you have two URLs for the same post

https://uniqaya.com/blogs/collagen-for-your-skin/ – Facebook count is 0
https://uniqaya.com/blogs/collagen-for-your-skin-healthy-or-hype/ – Facebook count is 2

https://uniqaya.com/blogs/collagen-for-your-skin-healthy-or-hype/ gets redirected to https://uniqaya.com/blogs/collagen-for-your-skin/

WP Socializer asks facebook for the share/like count.
So in this case https://uniqaya.com/blogs/collagen-for-your-skin/ is the final page and it’s share count is 0.

Hope you got it.

Thanks,
Aakash

[Aakash]

Hi Kamal,

I checked the latest count. Looks like the like/share count is 0 now.

Thanks,
Aakash

[Aakash]

Hi Kamal,

Thanks for using WP Socializer.
Can you please confirm if you have entered facebook app ID and secret in WP Socializer -> Settings page ?

If you have entered it correctly then share count should get updated in a day.

Thanks,
Aakash

[Author]

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