[Aakash]

Hi,

I’m still checking the issue.
This ticker feature is new and is not designed to contain images.

Since it is getting complex, I might need couple of days to suggest a solution for both the queries.

Thanks,
Aakash

[Aakash]

Hi Giannis,

Regarding the the text moving slowly on mobile, yes it is a known behavior. I’ll try to adjust the speed for smaller screens in the next version of the plugin.

W.R.T the announcement text not moving fully, I see that as problem. I’ll check and update on why that is happening.

Thanks,
Aakash

[Aakash]

Hi Meisam,

Please share details on this issue. A screenshot with a link your website would be helpful. I can share CSS to fix it based on that.

Thanks,
Aakash

[Aakash]

Hi Philipp,

Like we discussed via email, the issue has been addressed for now. ACF had a hidden editor and the editor selection box was attached to it hence the option was not getting saved.

I’ll handle the scenario in the next version of the plugin.

Thanks,
Aakash

[Aakash]

Hi Phillipp,

I guess there is some JS errors on the “edit shortcode”.
Can you please press ctrl+shift+j and then select “custom editor”?

Please share the screenshot or the errors printed in the console.

I notice that the “editor selction” box is missing in your video after selecting “custom editor”. This is probably some conflicting/buggy plugin interfering the editing page.

Thanks,
Aakash

[Aakash]

Hi Philipp,

That is strange. The editor should save the option. This is something new.
Let me check the code and get back to you.

Thanks,
Aakash

[Aakash]

Hi Philipp,

The shortcode editor must remain in “custom editor”. Please ensure to save the “edit shortcode” page after selecting “custom editor”.

The plugin takes a different route and does extra stuff for the block editor to actually work as expected.

At the end, when you go to “edit shortcode” page you should see “custom editor” being selected and not the “code editor”

Thanks,
Aakash

[Aakash]

Hi Philipp,

Thanks for using Shortcoder – PRO.

I guess, after designing the shortcode content using the block editor you are “exporting the html” to the editor.

You don’t need to export the block editor HTML. You can simply save the “block editor” launched with shortcoder pro and leave the shortcoder editor to “custom editor” (i.e don’t need to change to code editor)

Can you please try that out and let me know if it helps?

Below video quickly demonstrates how to use block editor with shortcoder – PRO.

Thanks,
Aakash

[Aakash]

Hi Mika,

Glad that your found the issue. Temporarily disable this plugin and save the filters meantime. If possible, please report the issue to the plugin author and see if they fix it.

Thanks,
Aakash

[Aakash]

Hi Mika,

No worries, I can help you.

Can you please share the full call stack (there should be multiple lines when the widnow is opened) when WP_DEBUG mode is turned on?

This looks similar to the below issue where it was caused by a plugin named “block options”.

Keyword filter in PRO version – critical error

I’m not sure if you are using the same.

Based on the call stack I will help you find out what is causing this issue and suggest a workaround.

Thanks,
Aakash

[Aakash]

Hi Mika,

Sure I can help on this. It looks like one of the value enter to the filter is breaking the form.

1) Does adding a new filter work?
2) Can you please share the filter with the values you are trying to add? I will try to reproduce the issue on my side.

Thanks,
Aakash

[Aakash]

Hi Netlab,

In the widget box settings page, under the “Location rules” tab, select “On mobile devices alone”

Thanks,
Aakash

[Aakash]

It is possible that restore from backup is the RC of the issue. May be the backup did not persist the administrator user permissions and the plugin assumed the permissions were already set.

I’m marking this thread resolved for now. Please reopen/start new if required.

Thanks,
Aakash

[Aakash]

Cheers!

[Aakash]

Hi,

Yes it is a weird issue. This is not expected. Good that it is fixed now. Please do recall if any plugin was recently installed related to this to identify the root cause.

Thanks,
Aakash

[Author]

Posts