[Aakash]

Hi Richard,

I’m extremely sorry. I totally missed your query. Let me check and get back ASAP.

Thanks

[Aakash]

Hi Colin,

Thanks for using UFW plugin.
It seems the map you are using does not respond well when it is hidden. It works only when it is visible since page load.

Since the UFW keeps the widget hidden on page load, the map does not load for some reason.

You would see the same behavior if you use the map on any popup.

There should be some code or workaround in the MAP plugin to handle this situation.

Can you please check with the map developer once and see if they can help on this?

Please let me know how it goes. I’ll try to help as much as possible.

Thanks,
Aakash

[Aakash]

Since the plugin didn’t get any change, it is that the RSS feed source is erroranous.

Can you please share the RSS feed URL?

[Aakash]

Hi Richard,

Thanks for using Super RSS Reader plugin.

I think the RSS feed might be unavailable, blocked or permission not available.

Can you please check and confirm?

Thanks,
Aakash

[Aakash]

Hi Ed,

Thanks for using GIW plugin and sorry for the late reply.

I tried your repository config and it worked for me perfectly in my lab.

Can you please create a temp admin account and share its creds with me to the contact form below?

Contact

Thanks,
Aakash

[Aakash]

Hi Katherine,

Sorry for the late reply.

Do you have any caching plugin installed on your website? If yes, then you must be viewing the cached page before the “mobile only” option was enabled.

Can you please clear cache and try again? Please let me know if the issue exists.

Thanks,
Aakash

[Aakash]

Hi Marcov,

Yes that is because, BLC plugin is replacing the image URLs. It thinks that the feed image URLs are wrong/external/invalid.

Can you please share the RSS feed URL and your website URL?

Thanks,
Aakash

[Aakash]

Hi Donald,

I see that the “description” value is incorrect. The opening bracket is “escaped” which it shouldn’t be. Please see the image below.

If you are the owner of redstate, can you please check the feed generation logic and check why the value is escaped?

Please let me know further on this.

Thanks,
Aakash

[Aakash]

Hi Donald,

I’ve been checking this issue for past 2 days, but couldn’t get a clue on the issue. I’m still debugging the issue. Please give me couple of days. I’ll share an update.

Thanks,
Aakash

[Aakash]

Hi Marcov,

BLC thinks that image URL inside the RSS feed is broken (or) is an external URL. So it replaces that with a dummy URL.

Super RSS reader displays the feed image URL as is. Hence it cannot stop BLC from stripping the image URL.

It is BLC which needs to set exclusion on the RSS feed image URL(s) based on the domain name or something. Can you please open the feed URL and check the image URL? is it valid? please share the feed URL if you are not able to find. I’ll check once.

There should be a reason why BLC is deleting those image URLs.

Thanks,
Aakash

[Aakash]

Hi Marcov,

In BRC plugin, settings –> Which Links To Check –> uncheck “HTML images”

Hope this helps.

Thanks,
Aakash

[Aakash]

Hi Donald,

1) For grid columns please use grid_columns="3" (note the underscore instead of hyphen)

2)For redstate feed not showing description, I’ll check and update.

Thanks,
Aakash

[Aakash]

Hi Donald,

Can you please share the webpage URL where the reader is present? It should show in 2 columns if grid value is 2.

Probably some CSS conflict with your theme.
I’ll check your website and share a solution.

Thanks,
Aakash

[Aakash]

Hi Marcow,

Sorry for the late reply. Yes it is expected since Broken link checker plugin modifies the image URL. Can you please disable the option in BLC plugin and replace the image URL? Super RSS Reader plugin does not have any control on setting exceptions as this works site wide.

Thanks,
Aakash

[Aakash]

Hi Nina,

Thanks for reporting this issue. I’ll fix this in the next version of the plugin.

Thanks,
Aakash

[Author]

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