[Aakash]

Hi Mika,

No worries, I can help you.

Can you please share the full call stack (there should be multiple lines when the widnow is opened) when WP_DEBUG mode is turned on?

This looks similar to the below issue where it was caused by a plugin named “block options”.

Keyword filter in PRO version – critical error

I’m not sure if you are using the same.

Based on the call stack I will help you find out what is causing this issue and suggest a workaround.

Thanks,
Aakash

[Aakash]

Hi Mika,

Sure I can help on this. It looks like one of the value enter to the filter is breaking the form.

1) Does adding a new filter work?
2) Can you please share the filter with the values you are trying to add? I will try to reproduce the issue on my side.

Thanks,
Aakash

[Aakash]

Hi Netlab,

In the widget box settings page, under the “Location rules” tab, select “On mobile devices alone”

Thanks,
Aakash

[Aakash]

It is possible that restore from backup is the RC of the issue. May be the backup did not persist the administrator user permissions and the plugin assumed the permissions were already set.

I’m marking this thread resolved for now. Please reopen/start new if required.

Thanks,
Aakash

[Aakash]

Cheers!

[Aakash]

Hi,

Yes it is a weird issue. This is not expected. Good that it is fixed now. Please do recall if any plugin was recently installed related to this to identify the root cause.

Thanks,
Aakash

[Aakash]

Hi there,

Thanks for using HTML javascript adder plugin.

This plugin is now deprecated. You can use an inbuilt widget like “text widget” to insert HTML/JS/CSS. Hope this helps.

Thanks,
Aakash

[Aakash]

Hi there,

In Shortcoder v6.3 there is no change made related to this permission. It should behave the same as in 6.2.

I guess, there might some timeout behind the scenes while registering the shortcoder permissions for the administrator role.

Can you please install this plugin – https://wordpress.org/plugins/user-role-editor/ and check if “administrator” role has all the “xxx_shortcoder” permissions?

Thanks,
Aakash

[Aakash]

Hi Stahmer,

I browsed random pages on your website and I can see it on all the pages.

Could you please share the page where it is not seen?

Thanks,
Aakash

[Aakash]

Hi Andrew,

I see the issue. Looks like there is some challenge in parsing the image from the content.

I’ll check further and update.

Thanks,
Aakash

[Aakash]

Hi James,

That is strange and not possible at all. I’m not sure if we can do a live session considering the random time I work.

Can you please confirm if the correct shortcode is modified and or correct shortcode is expected to be changed in the posts?

May be there is some misread between the shortcode’s “display name” and the “shortcode name”.

If you can share any screenshots, I can identify the problem easily.

Thanks,
Aakash

[Aakash]

Hi James,

If the “page” where the shortcode is inserted is “cached” (using WordPress caching plugins) then the page will not reflect the updated shortcode content.

Please check and share more details along this.

Thanks,
Aakash

[Aakash]

Hi there,

Could you please confirm if the logged in user has “administrator” role?

Can you also please try deactivating and activating the plugin again and see if it works?

Thanks,
Aakash

[Aakash]

Hi Daniel,

RSS feeds are cached for 12 hours so that it does not add load to your website servers.

If you are interested in decreasing the cache time, please follow the answer in the FAQ below.

FAQ

Depending on how frequent the source RSS feed itself changes, you can set the caching time.
Let me know if you have any questions.

Thanks,
Aakash

[Aakash]

Hi Scott,

Thanks for using Shortcoder – PRO plugin.
Looks like you have the free version installed.

Please deactivate the free version and activate the PRO version. Your data will remain intact.

Installation

Thanks,
Aakash

[Author]

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