[Aakash]

Hi Kamal,

Can you please create a dummy administrator account and share me the username and password ?

Please send it to my contact form.

Contact

You can also use plugins like controlled admin access if needed.

Thanks,
Aakash

[Aakash]

Hi Michelle,

Thanks for reporting. It looks like a bug. I’ll fix it in the next version which will be released this weekend.

Thanks,
Aakash

[Aakash]

Hi Markus,

Sorry for the late reply.

As I can understand it looks like you are pasting “PHP” code as shortcode content ?

In that case, please note that we can create shortodes only for HTML/CSS/JS.
Please do clarify on this.

Thanks,
Aakash

[Aakash]

Hi Kamal,

I can see that the page is liked 1 time.

From WP Socializer side, we cache the share count.
I think that is the reason why share count is still showing old count.

By default, the counts are cached for 1 day.
Lets check the count tomorrow morning.

If it is still not shown, then I need your help where you need to create a temporary administrator user and share the username and password via my contact form.

Contact

Thanks,
Aakash

[Aakash]

Hi Eric,

Thanks for using Super RSS Reader and sorry for the late reply.

1) Regarding the thumbnails not displayed – The plugin picks the thumbnail from the RSS feed if it has one in the order mentioned below.

FAQ

• From the feed item’s tag -> thumbnail URL.
• From the feed item’s tag -> URL.
• The first image from the feed item’s content.
• From the feed item’s tag if present.

Plugin does not know if the RSS feed is a local or external. It displays the thumbnail when it is found. Please do confirm if the RSS feed has thumbnails for the items. You can see if there is any .jpg, .png image for every feed item.

2) Regarding the issue with tab sleep and ticker not moving, I could not reproduce the issue. May be I didn’t understand the issue. So you have opened multiple tabs of super RSS reader ticker enabled page and when you switch tab the ticker is not moving ?

Super RSS Reader’s ticker does have the feature to pause ticking when the tab is not active. This is to save CPU cycles which is a common practice.

If the issue you have observed is something different, please do share more details on how to reproduce the issue I will see if it can be fixed.

Thanks,
Aakash

[Aakash]

Cheers !

[Aakash]

Hi Adam,

Extremely sorry for the late reply. I saw your post but missed to reply.

If you have only one multiline parameter then you can use “enclosed content” parameter.

So what you can do is, insert the parameter $$enclosed_content$$ in shortcode content. Now while using the shortcode you can do like below,

[sc name="my_shortcode"]
<ul>
<li>Multiple</li>
<li>Lines</li>
</ul>
[/sc]

Note that here the parameter is not passed via attributes instead within [sc][/sc]

Thanks
Aakash

[Aakash]

Hi Kamal,

Looks like you have two URLs for the same post

https://uniqaya.com/blogs/collagen-for-your-skin/ – Facebook count is 0
https://uniqaya.com/blogs/collagen-for-your-skin-healthy-or-hype/ – Facebook count is 2

https://uniqaya.com/blogs/collagen-for-your-skin-healthy-or-hype/ gets redirected to https://uniqaya.com/blogs/collagen-for-your-skin/

WP Socializer asks facebook for the share/like count.
So in this case https://uniqaya.com/blogs/collagen-for-your-skin/ is the final page and it’s share count is 0.

Hope you got it.

Thanks,
Aakash

[Aakash]

Hi Kamal,

I checked the latest count. Looks like the like/share count is 0 now.

Thanks,
Aakash

[Aakash]

Hi Kamal,

Thanks for using WP Socializer.
Can you please confirm if you have entered facebook app ID and secret in WP Socializer -> Settings page ?

If you have entered it correctly then share count should get updated in a day.

Thanks,
Aakash

[Aakash]

Hi Mathieu,

Thanks for using UFW.

I aw your website but could not find the floating widget anywhere. Can you please let me know once the widget is active with all the expected config set ?

Sometimes if you have any wordpress caching plugin enabled, then the plugin may have cached only the desktop version of the site. So when users from mobile visit they are served the desktop cache. If possible please do see if there are options to cache for desktop and mobile. This is because, the device is checked on the server side.

Thanks,
Aakash

[Aakash]

Hi @word5150,

Thanks for using Super RSS Reader.
There is a typo in the RSS feed URL.

http://reliablecarpet.ca/blog/feed&#8221

The above highlighted characters were added to the URL. Please remove them and ensure that the URL is valid.

Thanks,
Aakash

[Aakash]

Hi,

WordPress does not execute shortcodes in menus out of the box.

Please follow below reply to enable executing shortcodes in menu items.

https://stackoverflow.com/a/17629623/306961

Thanks,
Aakash

[Aakash]

Hi Maicol,

Thanks for using Shortcoder.
I understand this inconvienence. I have this item in my todo list to include a button to open the “insert shortcode” window.

For now you can open the Shortcoder -> All shortcodes page in a new tab and copy paste the shortcode from the table

Thanks,
Aakash

[Aakash]

Hi Peta,

Announcer will display the announcement in all the pages unless it is configured to hide in specific pages.

Can you please confirm if you have configured any “rules” on where the announcement has to be placed ?

If the issue persists, can you please create a temporary admin account and send me the credentials and website URL via my contact form ? I’ll have a look at it and update you.

Contact

Thanks,
Aakash

[Author]

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