[Aakash]

Hi Brett,

Thanks for using WP Socializer plugin.

Can you please confirm if you have deactivated the free version of the plugin before uninstalling the PRO one?

Installation

If you have already deactivated, please share the error you see when you try to install the plugin.

Thanks,
Aakash

[Aakash]

Hi @mlv4,

Yes, in the PRO version you can set the value of “Fetch thumbnail from page directly” to “always” and it will fetch the thumbnail from the feed link directly.

URL Metadata

If you are using the PRO version, can you please give that a try?

Thanks,
Aakash

[Aakash]

Hi @mlv4,

The <imageSource> and <imageAlt> tags you’re using aren’t part of the standard RSS 2.0 format, so most RSS readers won’t recognize or display those images.

To make images appear correctly, you can:

Use an <enclosure> tag to attach the image file — this is the standard method for media in RSS.

Or include the image inside <description> (or <content:encoded>) using an HTML <img> tag.

Example:

<enclosure url="https://example.com/image.jpg" type="image/jpeg" />

or

<description><![CDATA[<img src="https://example.com/image.jpg" alt="Photo" /> Text here...]]></description>

This will ensure your feed works properly across all major RSS readers (like Feedly, Apple News, and Outlook).

You can find the official RSS 2.0 specification here for reference:
👉 https://www.rssboard.org/rss-specification

Thanks,
Aakash

[Aakash]

Hi,

Thanks for being a SRR user. It seems there is some permission issue in the wp upload folder of your WordPress installation.

This is not related or SRR plugin itself. But for any upload.

Can you please try below article for a resolution?

https://www.digitalocean.com/community/tutorials/how-to-fix-the-uploaded-file-could-not-be-moved-to-in-wordpress

Thanks,
Aakash

[Aakash]

Hi @gg4orce,

Thanks for using UFW plugin. It seems you have a “caching plugin” installed which is serving you cached website before the setting was changed.

Can you please clear the WP cache and try again?

Thanks,
Aakash

[Aakash]

Hi Petrun,

Thanks for confirming this. If possible can you please let me know how did you resolve this issue?

Thanks,
Aakash

[Aakash]

Hi Petrun,

I think the plugin is unable to handle special characters in the image URL. Can you please share the repo URL or the raw file name? Let me check in my lab and update.

Meanwhile can you please use ascii chars instead and see if it works?

[Aakash]

Hi @sascha-bunge,

This is weird. I’ll reproduce this issue in my lab and get back to you in a couple of days. Probably some caching issue or something changed in WordPress recently. I need to check it out.

Meanwhile, can you please use the download link in your email or my-account page https://www.aakashweb.com/my-account/ and install the zip file manually?

Thanks,
Aakash

[Aakash]

Hi Sascha,

Thanks for trying. Is it happening on the same page?

Can you please confirm the version is 6.5.2?

Thanks,
Aakash

[Aakash]

Hi @sascha-bunge, @wponlinedesign,

This issue is now resolved in the latest version 6.5.2. Can you please update to the latest version?

Thanks,
Aakash

[Aakash]

Hi Borja,

Thanks for using Shortcoder. I understand your concern, but shortcoder is designed to work only with [sc name=""] format and not with [name] format.

The reason are

1) To avoid large number of shortcode parsings to occur on the post content.
2) To avoid conflict with other shortcodes (by other plugins, custom shortcodes) etc.

I agree that the the [name] format is simpler, but this method is works for all users and easy to track. Hope you understand 🙂

Thanks,
Aakash

[Aakash]

Hi Richard,

I tried all the URLs you have shared and the RSS feeds are displayed correctly as expected.

1) Can you please let me know how you are inserting the RSS feed? Are you using widget or shortcode?

2) Do you have the option to “merge multiple” feeds enabled?

3) Did you try removing the feed URLs one by one and see which resolves the issue? This will narrow down the issue.

Thanks,
Aakash

[Aakash]

Hi Richard,

I’m extremely sorry. I totally missed your query. Let me check and get back ASAP.

Thanks

[Aakash]

Hi Colin,

Thanks for using UFW plugin.
It seems the map you are using does not respond well when it is hidden. It works only when it is visible since page load.

Since the UFW keeps the widget hidden on page load, the map does not load for some reason.

You would see the same behavior if you use the map on any popup.

There should be some code or workaround in the MAP plugin to handle this situation.

Can you please check with the map developer once and see if they can help on this?

Please let me know how it goes. I’ll try to help as much as possible.

Thanks,
Aakash

[Aakash]

Since the plugin didn’t get any change, it is that the RSS feed source is erroranous.

Can you please share the RSS feed URL?

[Author]

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