[MANDEEP SODHI]

Hello Team,

We have purchased the plugin and at the time of RSS feed fetch, the google placeholder shows instead of the Featured image of that RSS post. Can you help me with that
https://asktravel.wpengine.com/rss-feed-news

Also when we create the google news RSS link from here, then the images are shown and that is the third-party paid provider.

Looking forward to hear you

[Aakash Chakravarthy]

Hi Mandeep,

I have sent an email with a solution for this issue. Please do check and let me know on the same.

Thanks,
Aakash

[MANDEEP SODHI]

Hi @aakash,

Is the plugin updated as per the last request? Last time you sent one more zip file including the plugin and we uploaded both. Is that feature is added in the latest version or not.

Thanks

[Aakash Chakravarthy]

Hi Mandeep,

Yes, the feature has been added to the latest version. You can upgrade to SRR v5 and uninstall the “MOD” plugin. You can also find the email I sent to you regarding this when the release was published.

Thanks,
Aakash

[MANDEEP SODHI]

Hi Aakash,

Thanks for the update. We have updated the plugin but somehow the Google RSS feeds showing an error after updates. Please have a look.
https://prnt.sc/jXV48uTFv0BD
https://prnt.sc/dvY-wt0-HN-E

Looking forward.

Thanks
Mandeep

[Aakash Chakravarthy]

Hi Mandeep,

I’m checking this issue.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Mandeep,

I tried the same URL but do not see any issue. Please see the image below.

Error 503 means service is unavailable. May be the RSS feed server was not available when you tried. If issue persists, please give another RSS feed URL a try too.

Thanks,
Aakash

[MANDEEP SODHI]

Hi Aakash,

Thanks for the prompt reply. We have created the user for you. We are facing same error. Can you check once?

Page URL: https://www.asktravelexpert.com/news-2/

Let me know if you need anything from my side

Thanks
Mandeep

[Aakash Chakravarthy]

Hi Mandeep,

I did not do anything but the RSS Reader was already working without any issues.

Thanks,
Aakash

[MANDEEP SODHI]

Hi Aakash,

Can we hop on the call for quick assistance? At our end it is not working. I am not sure if you are on the same page.

Let me know if you need anything from my side

Thanks
Mandeep

[Aakash Chakravarthy]

Hi Mandeep,

I just logged in to your site. I noticed that “Debugging mode” was turned on in Super RSS Reader – PRO settings page.

I disabled that now and see the page is loading and RSS feed is displayed as expected.

Please check if the issue is resolved. I wouldn’t be able to join for a call until 11PM IST. We can communicate over email if that is comfortable for you.

Thanks,
Aakash

[MANDEEP SODHI]

Hi Aakash,

I have checked again and again there is an issue. Please have a look at the screenshot and let me know the best method if the issues again and again
https://prnt.sc/ne6tIxgY6prD

Thanks
Mandeep

[Aakash Chakravarthy]

Hi,

I see the error now. As mentioned previously Google reports error 503 which means “server error” on the Google news side.

Or Google is blocking the requests coming from your website. Google can do it it thinks many RSS requests are coming from your site or if there is any abuse.

All other RSS feed works fine.

I’ll check what can be done here.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Mandeep,

I tried looking at this and I’m not sure why Google news RSS feed is gave http error 503 (internal server error). This is something beyond plugin’s control. Not sure if Google is blacklisting your server.

Also, can you confirm if you have placed any PHP code to increase the RSS feed refresh/cache time? May be that frequency is prohibiting Google news to stop serving the RSS feed to your site?

What I have done now is created a proxy for google news RSS feed using feedburner. So the RSS feed URL would be https://feeds.feedburner.com/google/LF5KTaTKj6J. Please let me know how it goes.

Thanks,
Aakash

[MANDEEP SODHI]

Hi Aakash,

We have not added any PHP code to increase the RSS feed refresh/cache time. Please let me know how can we fix that as we need to use google news feeds on this.

Thanks
Mandeep

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