Viewing 4 posts - 1 through 4 (of 4 total)
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  • Alexandros Pagidas
    Participant

    Hello,

    Just bought Announcer Pro and wanted to report the countdown counter isn’t counting down. I’ve enabled it, I’ve chosen a future date, and it just displays “00 days 00 hours 00 minutes 00 seconds” see screenshot (https://www.dropbox.com/s/9og1pyy9if47g0j/Screen%20Shot%202020-12-16%20at%2015.18.54.png?dl=0). I also tried to delete “HOURS,MINS,SECS” from the “Text” option so that only “DAYS” appear to be counting down, but that doesn’t work either.

    Otherwise, loving this plugin.

    Hi Alexandros,

    Can you please share the page for checking it live ?

    Also can you please hard refresh the page by pressing ctrl+F5.
    Possibly the old script is used.

    Also the text value is used to change the label. It is not possible to show specific property. This is because I had seen people use full counter with days, mins, hrs, secs.

    Since right now you require only days, please use below CSS as workaround to show only days.
    I’ll add an option for this in the next version.

    Thanks,
    Aakash

    Alexandros Pagidas
    Participant

    For some reason the reply I wrote wouldn’t post so I’ll write it again:

    I tried it with several browsers and cleaned all caches etc. That doesn’t seem to make any difference.

    I also tried to change the labels the way you suggested just to try to see if it works, by changing “HOURS” to “HRS” but that didn’t work either.

    Here’s the page: https://changeyourreality.com/experiential-art/

    Here are the countdown settings of the counter you see: https://www.dropbox.com/s/esl6hj52bjb18h4/Screen%20Shot%202020-12-16%20at%2016.34.44.png?dl=0

    You’re going to have to press “I agree” on my privacy bar to see your bar underneath. I tried disabling my privacy bar to see whether it was interfering with yours, but it wasn’t. It must be something else.

    Hi Alex,

    Like we discussed in email, the issue is caused by the theme and the file is – https://149516091.v2.pressablecdn.com/wp-content/themes/uncode/library/js/app.js?ver=448492905

    It is pretty bad that the theme is wildly looking for any tag for a countdown.
    This is something which the theme developers should handle/fix.

    You can share below screenshot as in email with them and say that selecting [data-countdown] without any class name is causing issues with other plugins. They should not be doing like this.

    For now, I have renamed certain announcer ids to get over the above issue.
    The countdown is now working. Please do a ctrl+f5 to refresh.

    Just to note that when you update the announcer pro plugin, the changes might get overwritten.

    Thanks,
    Aakash

Viewing 4 posts - 1 through 4 (of 4 total)
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