Viewing 15 posts - 1 through 15 (of 17 total)
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  • [email protected]
    Participant

    Hello I saw your exmples on https://www.aakashweb.com/forum/topic/fatal-error-with-countdown-timezone-europe-vienna/ and I have the same problem, I think the OS (Mac and windows) are changing the detfault calendar and that is breaking the announcer plugin. Please fix ASAP as we can’t use any topbars with countdown because of this.

    The calendar is different and the value I get after selecting a date is “14 febrero, 2026 15:29”.

    Thank you.

    Aakash
    Keymaster

    Hi,

    Thanks for using Announcer PRO plugin. Effectively the calendar should not be overridden by any other ones.

    Do you see the calendar like below?

    If not can you please share a screenshot of the picker you see? This will really help a lot!

    Temporary solution:

    Instead of picking a date from the calendar, can you please type out the date in the format? YYYY-MM-DD HH:MM?

    Thanks,
    Aakash

    [email protected]
    Participant

    Hi Aakash, we tried adding manually YYYY-MM-DD HH:MM but when we click outside the field the format gets reseted and wrong. The calendar we see is:

    We need a solution ASAP as we need to use the countdown. Thank you.

    [email protected]
    Participant

    Here is the link to the screenshot: https://prnt.sc/Qsz3hMrgNaU2

    Aakash
    Keymaster

    Hi,

    Did you get a chance to try the temporary solution?

    Instead of picking a date from the calendar, can you please type out the date in the format? YYYY-MM-DD HH:MM?

    Looking at the screenshot, I can’t figure out what calendar is loaded. It is coming from some other plugin.

    Please try the temporary solution for now by typing the date time in the format above.

    Thanks,
    Aakash

    [email protected]
    Participant

    Hi Aakash,

    We answer your question in our last message:

    we tried adding manually YYYY-MM-DD HH:MM but when we click outside the field the format gets reseted and wrong

    .
    There’s no way to enter something manually in the field because some logic is being executed.

    We discovered that your plugin has a conflict with Advanced Custom Fields PRO and when the two plugins are activated the wrong calendar appears.

    Is there a way for you to make it compatible and fix this incompatibility?

    Thank you.

    Aakash
    Keymaster

    Hi,

    Thanks for the clarification. From your identification it seems the ACF is loading the calendar in all admin pages which is causing this issue.

    While I work on fixing this issue, can you please temporarily deactivate ACF, set the calendar and activate ACF again?

    I know this workaround is weird, but please try this for now.

    Thanks,
    Aakash

    Aakash
    Keymaster

    Hi,

    Thanks for the clarification. From your identification it seems the ACF is loading the calendar in all admin pages which is causing this issue.

    While I work on fixing this issue, can you please temporarily deactivate ACF, set the calendar and activate ACF again?

    I know this workaround is weird, but please try this for now.

    Thanks,
    Aakash

    [email protected]
    Participant

    Hi Aakash,

    Sorry but we can’t deactivate ACF as our website is dependent and it would show an error to our customers.

    Any ideas on when this fix will be released?

    Thank you.

    [email protected]
    Participant

    Hi Aakash, almost one month and the issue is still happening without fix.

    We need to solve this ASAP please.
    Thank you.

    Aakash
    Keymaster

    Hi,

    Sorry for the delay. Please expect a fix this weekend.

    Thanks,
    Aakash

    Aakash
    Keymaster

    Hi,

    Sorry for the delay. I’m adding some more features to the plugin and tests are taking some time. I’m working towards releasing an update on or before Wednesday.

    Thanks for understanding.

    Thanks,
    Aakash

    [email protected]
    Participant

    Hi Aakash,

    Ok, looking forward to the calendar compatibility solution.

    Thank you.

    Aakash
    Keymaster

    Hi,

    The latest version v6.3 has been released. Can you please look for this version and check if the issue is resolved?

    Thanks,
    Aakash

    [email protected]
    Participant

    Hi Aakash,

    We don’t see the update in the WP dashboard… How can we update to 6.3?

    Thank you.

Viewing 15 posts - 1 through 15 (of 17 total)
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