I cannot delete shortcodes

robsabo10
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Joined: Mon Apr 24, 2017 10:28 pm

I cannot delete shortcodes

Postby robsabo10 » Mon Apr 24, 2017 10:31 pm

There is no rhyme or reason for this, but some shortcodes I'm able to delete and others (most) I cannot. I've troubleshooted many ways.

Does anybody have insight into this, on why some won't allow me to delete? Thanks.
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vaakash
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Re: I cannot delete shortcodes

Postby vaakash » Sat Apr 29, 2017 6:11 am

Hi,

What really happen when you drag and drop the shortcode into the "trash" icon on the bottom right corner ?
Does the page reload after you drag and drop ?

Thanks,
Aakash
robsabo10
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Re: I cannot delete shortcodes

Postby robsabo10 » Mon May 01, 2017 3:10 am

Yes, it reloads but all it does it bring up the one I'm trying to delete. Some I can delete, most I cannot. There is no rhyme or reason.
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vaakash
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Re: I cannot delete shortcodes

Postby vaakash » Mon May 01, 2017 3:15 am

Ok. This is really strange. Never got any issue for deletion. I'll check the issue and get back to you.
Liquid_Shane_O
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Re: I cannot delete shortcodes

Postby Liquid_Shane_O » Tue May 02, 2017 8:54 pm

This exact same thing was happening to me just recently...

I'm guessing it has something to do with the Wordpress 4.7.4 update...
robsabo10
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Re: I cannot delete shortcodes

Postby robsabo10 » Mon May 15, 2017 4:52 am

...anything?
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vaakash
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Re: I cannot delete shortcodes

Postby vaakash » Mon May 15, 2017 6:54 pm

Sorry for the delay.. I'll update you for sure tomorrow !

Do you see any error in console tab of chrome ? Ctrl+shift+j ?
robsabo10
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Re: I cannot delete shortcodes

Postby robsabo10 » Mon May 15, 2017 11:48 pm

No error. And it's not browser related because it still doesn't delete in Firefox.
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vaakash
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Re: I cannot delete shortcodes

Postby vaakash » Thu May 18, 2017 5:46 am

Hi, I'm working on the new interface for shortcoder plugin and planning to release it by next week.

It uses simple way to delete shortcodes.
Please stay connected here. I'll update once the new version is released.

Question: the shortcode which you are trying to delete has any special characters ?
robsabo10
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Re: I cannot delete shortcodes

Postby robsabo10 » Fri May 19, 2017 12:53 am

It's very random. We have a lot of shortcodes. I've even tried deleting all of the content, exiting and then deleting while blank. I don't think special characters are involved here. Just some I can, some I cannot. thanks.