Welcome to the terms and conditions of aakashweb.com. Thanks for stopping by to read the terms here. Below terms and conditions apply to the premium WordPress plugins sold on this website.
1. Plugin Licensing
When customers buy a premium WordPress plugin on this website, they are provided a non-transferable license key to get automatic updates for the mentioned duration as per the product pricing. The plugins will still work after the mentioned duration but automatic updates won’t be available. The license key would be eligible only for the specific number of activated sites as per the pricing for which the purchase is made. You can make changes if any to the plugin once purchased to make sure it adapts to your website. But please make sure that any issues caused by custom modification of the plugin won’t be covered by support. All the premium WordPress plugins sold on this website are not to be distributed more widely than your own personal use.
This includes, but is not limited to, uploading to a public GitHub or other code repositories.
2. Automatic Updates
Automatic Upgrades are available to customers who have purchased our products and are available from the WordPress dashboard or via your account.
3. Plugin delivery
After we have successfully processed your payment, you will receive an email with the download link to your new product as well as being brought back to the site to be able to download the digital file. If you do not receive your download, please contact us and provide us with your PayPal transaction ID and email used to purchase.
4. Ownership
You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Aakash Web. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.
5. Refund Policy
Since we are offering non-tangible digital goods by purchasing a plugin or a theme you are purchasing a license to use the files. This is operational immediately and you cannot “return” the files once you’ve downloaded them.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- Refund requests must be made in the first 14 days with details about why you require a refund.
- You must have worked with support to resolve any issues.
- No refunds will be granted after the first 14 days of the original purchase whatsoever.
- No refunds will be granted on renewal payments whatsoever. It is left to you to manage your renewals
- Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
- If you have a third party plugin compatibility issue please let us know via the contact form.
- After refund you also agree that the plugin is deactivated and removed from all the sites you have used.
6. Support
Our products are sold “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We provide support via email and the support forum. We do not support WordPress or other WordPress plugins or themes we have not developed. Support is offered primarily via the support portal to minimize the chance of your support request being lost or overlooked. Support is not a live chat service, support topics can take time to resolve especially if your issue is complicated.
Support does not cover modifications of the products to do something slightly different than advertised. All products come with working demo websites and thorough descriptions additional support is available through our support portal, documentation included with the product and online resources such as video tutorials or user guides.
Modifications can be advised upon through support to make sure the plugin works for you.
When purchasing any of our products you are purchasing a license to use the software you are not purchasing a support agreement. We do not currently provide a support package for our support and choose to provide support for free within limits.
7. Price Changes
We reserve the right, at any time, to modify or discontinue, temporarily or permanently, support for a product or a product itself with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.
8. Warranty
Our plugin is guaranteed to function on a clean installation of WordPress. We do not guarantee it will function with all 3rd party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing any of our products.
9. Acceptance
By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page. We reserve the right to change or modify the current Terms and Conditions with no prior notice.